Compliance

We consistently work according to the Employer-Pays Principle. The entire recruitment and placement process is fundamentally free for the skilled workers we support. All costs are borne exclusively by the future employer.

• We ensure that our clients' employment contracts do not contain repayment clauses or hidden fees relating to placement or recruitment costs.
• This obligation applies to the entire service chain, including our partners abroad.

Our actions are guided by international standards to ensure fair and responsible recruitment practices.

• WHO Health Workforce Support and Safeguards List: We do not recruit from countries whose healthcare systems are burdened by a critical shortage of skilled personnel. The current World Health Organization (WHO) list is binding for us.
• ILO Guidelines: We adhere to the International Labour Organization (ILO) guidelines for fair recruitment and the protection of workers' rights.

We create a reliable basis for decision-making through maximum transparency.

• Each skilled worker receives comprehensive and truthful information about working and living conditions in Germany and Austria early on and in their native language.
• This includes realistic information about remuneration, contributions, living costs, and the recognition process.
• We avoid unrealistic promises and ensure that all expectations are based on a solid foundation.

Our responsibility does not end with the arrival of the skilled worker.

• We understand linguistic, professional, and social integration as a crucial part of the process to ensure long-term success for employers and employees.
• Our mentoring and language support programs are designed to facilitate onboarding, relieve the burden on our clients' teams, and promote high employee retention.

Unlike the nursing sector, there is no state-recognized quality seal for fair recruitment for the professional fields we support (including physiotherapy, MRT, MTL). Therefore, we have committed to our own strict quality standards. Our benchmark is not a general seal, but the trust of our clients, the demonstrable success in integration, and the longevity of the employment relationships we create.

Adherence to our principles has the highest priority. Should you or third parties have cause for complaint or information about possible misconduct in connection with our services, we ensure a clear and confidential reporting channel.

Please contact management directly in such cases. We guarantee prompt, impartial review and handling of your concern.